FAQs

We accept all major payment methods including UPI (GPay, PhonePe, 
Paytm), credit cards, debit cards, net banking, and Cash on Delivery 
(COD). Choose whatever is most convenient for you at checkout.

Yes, COD is available across India. You pay when your order 
arrives at your doorstep — no advance payment needed.

You can cancel or modify your order within 4 hours of placing it. 
After that, the order is dispatched and cannot be changed. 
Contact us immediately on WhatsApp if you need to make changes.

Yes. You will receive an order confirmation via email, SMS or whatsapp 
within a few minutes of placing your order. If you don't receive 
it, check your spam folder or contact us on WhatsApp.

Absolutely. Our store uses SSL encryption and all payments are 
processed through Shopify's secure payment gateway — the same 
technology trusted by millions of stores worldwide. Your card 
details are never stored on our servers.

Most orders are delivered within 4–7 business days across India. 
Metro cities like Mumbai, Delhi, Bangalore, and Pune typically 
receive orders in 3–4 days. Remote areas may take up to 10 days.

All orders are dispatched within 24-48 hours of confirmation 
(excluding Sundays and public holidays). You will receive a 
tracking link via SMS, email or whatsapp once your order is shipped.

Yes! We offer free shipping on all orders.

Yes, we deliver to all serviceable pin codes across India 
including Tier 2 and Tier 3 cities. Enter your pin code at 
checkout to confirm delivery availability in your area.

Once your order is shipped, you will receive a tracking number 
via SMS, email or whatsapp. Use that number on the courier partner's 
website to track your delivery in real time. You can also 
WhatsApp us with your order number and we'll update you.

We ship with trusted courier partners including Ekart, 
Delhivery, and BlueDart depending on your location — whichever 
gives you the fastest delivery to your pin code.

We offer a 7-day return policy from the date of delivery. 
If you are not satisfied with your product for any reason, 
contact us within 7 days and we will arrange a return pickup.

Products are eligible for return if they are:
— Delivered damaged or defective

Products that are used, damaged by the customer, or returned 
after 7 days are not eligible for return.

Step 1: WhatsApp us at [8669183925] within 7 days of delivery
Step 2: Send your order number and a unboxing video of the product
Step 3: We'll confirm the return and arrange a free pickup
Step 4: Refund is processed within 5–7 business days after 
we receive the returned product

Refunds are processed to your original payment method:
— UPI / Card / Net Banking: refunded within 5–7 business days
— COD orders: refunded via bank transfer or UPI 
  (we'll ask for your details)

You will receive an email confirmation once the refund is processed.

We're sorry if this happens — it's not acceptable to us either. 
WhatsApp us immediately with your order number and a clear photo and unboxing video of the product. We will either send a replacement or issue a 
full refund within 24–48 hours. No questions asked.

Yes. Every product sold on Technuts is handpicked and quality 
checked before dispatch. We do not sell counterfeit or 
low-quality replicas.

You can reach us through any of these channels:

WhatsApp: [8669183925] (fastest response)
Email: support@technuts.in

We respond to all queries within 24 hours, Monday to Saturday.

Our support team is available Monday to Saturday, 
10:00 AM to 7:00 PM IST. For urgent queries outside 
these hours, WhatsApp us and we'll get back to you 
first thing the next morning.

Yes, we offer special pricing for bulk orders of 10 units 
or more. WhatsApp us or email support@technuts.in with your 
requirements and we'll send you a custom quote within 24 hours.